Proof of Delivery and Document Retrieval

Automated Proofs of Delivery and Freight Claims Filing

We provide a seamless Proof of Delivery and Freight Claims solution to prevent delays and losses for Over, Short and Damage (OSD) claims. This eliminates manual work, speeds collections, prevents time-bar losses, and helps uncover root causes of repetitive claims and deduction problems such as packing or shipping errors.

Our Carixa Retriever™ BOTS automate the process of getting proofs of delivery (PODs) from national transportation carriers (truckers, UPS, FedEx, etc.) as well as your logistics and warehouse providers. This will speed your cash flow and reduce past due invoices.

Our OS&D Team follows through to file and manage freight claims, with controls and workflow to assure timely filing, follow-ups and problem resolution. Our online system eliminates the need for emails, calls, and faxes. Further, we provide real-time online reporting, histories, and carrier histories and claims agings.


Proactive and Seamless

Workflow and action steps are configured to industry best practices as well as your policy, automated PODs are based on your rules.  We seamlessly interface with shipper systems and append PODs to the accounts receivable workflow.  We automatically transmit PODs and invoice copies to the customer with a request for payment. If you use Carixa Pay, we also send a payment link to the customer.

If you are a Carixa user, Carixa Retriever™ can identify skipped invoices before they are past due. It can download debit memos for shortages or other deductions before they have been deducted, and then trigger the automated POD, collection action, or deduction resolution workflow.

We cover all shipping modes – Parcel, Courier, Truckload (TL), Less-than-Truckload (LTL), Air, Rail, Ocean, and Intermodal. We manage the entire process, from filing freight claims, documentation, workflow, and disciplined follow-up for an end-to-end solution.

POD and OS&D Benefits

  • Integrate PODs with your A/R system.
  • Faster invoice payments.
  • Save time and labor.
  • Avoid time-bar losses.
  • Get actionable reporting.

About Smyyth Services and Carixa Automation

Smyyth provides expert accounts receivable management services including collections and deduction management and the related proof of delivery and freight claims processes. Carixa automation is integrated with the services, and is a powerful cloud-based system. There is no software or hardware to install. We offer a seamless interface with your systems and online management reporting dashboards. Carixa can also provides advance notice of skipped invoices, shortages, and deductions, and capture of documents, debit memos (deductions), etc.

Start-up is easy. Like all our services, we handle the implementation and configuration, so there is minimal work on your side. A typical client can be up and running in 2-4 weeks.

Related Content: Carixa Automated Cash Application Video

Contact us to learn more about how this Carixa module can function independently or as part of a total Accounts Receivable software system.

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