Customer deduction management - chargebacks, claims, and disputes - is a huge headache. Researching the causes and resolving the issues is complex, time-intensive work that involves several departments.
Carixa's end-to-end deduction management system provides fast processing times and maximum recovery, with minimum manual labor. So you can slash Deduction Days Outstanding , save 50% or more on labor, and book higher profits with more money recaptured from customer deduction errors.
Chances are your ERP system isn’t doing enough to automate your deduction management and the manual processes that require way too many man hours.
Carixa uses a best-practices methodology, smart workflows, machine learning and Robotic Process Automation (RPA) to automate the entire customer deduction management process from cash application through matching, and research to final resolution. As a result, most actions, including system-to-system, are automated and vastly streamlined.
Collaborative workflows are configured based on customer, deduction type, and dollar amount for delegating to the assigned staff. Documents are automatically captured from internal, customer, and carrier systems. If a deduction needs to be credited or adjusted, approval thresholds assigned to each user are programmed into the workflows.
Carixa charges back customer deduction errors and follows through to collect the erroneous claims. Best of all, you get the insights you need to learn the root cause of deduction errors so that you can prevent them in the future.
Carixa automation will prioritize your work so your team can spend their time on the most important deductions. The result is reduced paperwork, streamlined processes, improved productivity, and more profit to your bottom line.
Contact us to learn more about how this Carixa module can function independently or as part of a total Carixa Accounts Receivable software solution.