Best Practices: Post Audit Deductions  

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  Post audit claims are usually generated by third party auditors that are usually paid a commission to capture your money. Post Audits are a billion dollar business. Perhaps not surprisingly, our experience is that up to 50%of post audits can be wrong, errors that can be attributed to auditor zeal or perhaps misinterpretation of… Read more »

Pre-Deduction Notices Save Labor and Improve Recoveries

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Many retailers issue pre-deduction notifications that inform a supplier of violations or other charges to allow the supplier to research and dispute (or issue credit for) a deduction before it is taken off a remittance. Some allow you only 90 days for research to prove they’re wrong. Not only do you have a better chance… Read more »

Ship and Debit Best Practices

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Ship-and-Debit rebate programs are off-invoice allowances used by electronics and technology original equipment manufacturers (OEMs) to protect their channel distributor margins to reduce the distributor risk of carrying the OEMs’ inventory when the distributor must sell at less than the original in-stock price. A rebate may be appropriate when the OEM reduces its product prices,… Read more »

Deduction Types and Strategies

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Defined by us back in the 1980s, but still accurate today, deductions can be categorized as follows: Agreed Business Practices, where deductions are the chosen settlement and reimbursement vehicle such as promotional pricing allowances, co-op advertising, markdowns, coupons, and the like. Preventable Deductions, such as poorly communicated price data, slow credit memo issuance, misinterpreted promotions,… Read more »

Chargebacks

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Accounts receivable chargebacks are a frustrating reality in the world of retail sales. A chargeback is the deduction taken by a retailer when a supplier fails to comply with their guidelines. For example, if a label doesn’t scan properly, a label isn’t coordinated with the advance ship notice, the barcode on a price ticket isn’t… Read more »

Deductions in Consumer Goods

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Customer Deductions- A Plague on Profits   The impact of deductions varies considerably by industry, with the most basic industries having the lowest percentage of deductions, and those having the most promotions or complex supply chains the highest percentage.  The high dilution businesses often “plan” to incur deductions in excess of 10% or even more… Read more »

Pre-Deduction Notices

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Is the supplier the last to know? It doesn’t have to be that way. In order to facilitate pre-deduction notifications, the retailer will typically require the supplier to set up a group email address – for example, compliance@yourname.com– for notifications to be forwarded to. The supplier then has to make sure all appropriate personnel in… Read more »

Carixa Retriever™ now goes in Reverse too

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Not only can you pull debit memos, data and details from customer portals but you can push disputed claims back to the retailer automatically! This includes Pre-Deduction Advice, Debit Memos m Data Conversion, EDI 820, EDI 812, PODs, Skipped invoices, File claims disputes Carixa Retriever is an awesome tool in the Carixa Credit to Cash… Read more »