On Time-In Full Violations (OTIF)

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On Time-In Full On Time-In Full (OTIF)  is a metric for supply chain delivery performance that measures what percentage of the time a supplier delivers orders that meet the customers’ requirements for fill rate and specified delivery windows. For all suppliers but especially for food and consumer packaged goods companies, the importance of Walmart’s On… Read more »

Bad Results from arbitrary application of credits and debits

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Let’s say you have a large customer with a huge number of small-dollar unapplied credit memos, invoices, unapplied cash, debit memos, and deductions. For arguments sake, let’s suppose you can round up 1,200 credit memos totaling  $625,000, and 1,600 deductions totaling $615,000, all un-matched for one reason or another. So you have a great idea to get rid of 2,800… Read more »

Robotic Process Automation (RPA)

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Robotic Process Automation (RPA) refers to the use of computer software that controls and automates rule-based processes without the need for human supervision or labor. RPA enables the automatic access, capture, manipulation, interpretation and action on data and documents from other internal and external systems, and then process a transaction, trigger responses and actions, and… Read more »

Top 8 Causes of Vendor Compliance Penalties

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Vendor Compliance Penalties have become a real problem for all retail suppliers. Small vendors, especially, are having problems keeping up with the ever-increasing complexity of doing business in the electronic age. Bog-box retailers are highly computerized and automated throughout the logistics operations and expect their suppliers to be able to match them, deal with them electronically, and ship the goods in a… Read more »

Post-Audit Claims & Deductions Management

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Post-Audit Claims & Deductions taken by commission-based auditors hired by retailers total billions of dollars annually and, because of the age and structure – by SKU and line item-   these claims they are extremely difficult to research, reconcile, and document without powerful custom software, such as our Carixa AuditPro module. Further, when the claims are… Read more »

Receiving Dock Procedures for Shortage – Damage Freight Claims

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Receiving Dock Procedures for Shortage and Damage Carriers cannot prevent all instances of freight loss or damage so when it happens, there are a few steps you can take to protect yourself and help assure the freight claim gets paid. Do not sign the freight bill (FB) or bill of lading (BOL) until you have… Read more »

Deduction Management-Best Practices for Shipment Shortages

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Reducing Shipment Shortages Shipment shortages and damages are age-old problems that dilute manufacturer profits by as much as 1/2 to1 percent of gross sales, a loss that can be reduced by taking common sense steps.  Shortage deductions are caused by errors in the shipper’s warehouse, by transportation carriers, and at customer receiving docks, incidences which… Read more »

Supplier Portals Impact the Invoicing and Payment Lifecycle

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“Collaboration Portals” or “Supplier Portals” are being implemented by many companies to facilitate billing, payments and problem solving between companies, their employees, and their external partners, especially customers. This has important benefits for streamlined customer service, efficiency, and improving cash flow. Having the seller and the buyer on the same platform removes much of the… Read more »

Profit By Controlling Revenue and Profit Leakage

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Customer Deductions Remain A Major Corporate Profit Loss Revenue cycle processes at some companies have improved somewhat over the past decade, driven by billions spent on technology. Larger companies have shown progress in billing and receivables settlement “efficiency” by lowering the cost of billing and payment transactions using automation or overseas outsourcing. However, we see little or no… Read more »

Post-Audit Claims Policy

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Post-Audit Deductions are one of the most vexing business issues faced by vendors, not only by but especially in the retail channel. Most post audit claims are generated by third party auditors that are paid a commission to get results.  This is a multi-billion-dollar challenge for manufacturers. These claims cover transactions that are one to… Read more »