Best Practices for Amazon Chargeback Management

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In the last several years, Amazon has become a giant accounts receivable deduction chargeback problem for their suppliers, and the back-door leakage of profits due to non-compliance with Amazon order, shipping, delivery, and fulfillment rules. Merchandise suppliers deal with many customers, and larger accounts like Amazon have detailed and specific policies, rules, and requirements that… Read more »

Best Practices: Post Audit Deductions  

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What is a Post-Audit Deduction? Accounts payable post-auditors check closed transactions to find missed discounts, double payments, and incorrect pricing charged. However, in consumer products and retail, the real money is in trade promotion deals and process violations for which the auditor believes were not charged back (“bill-backs”) when the invoice was paid. These third-party… Read more »

Post-Audit Claims Policy

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Post-Audit Policy is Critical Post-Audit Deductions are one of the most vexing business issues faced by vendors, especially in the retail channel. Most post-audit claims are by third-party auditors paid a commission to charge you back  These claims can be one to several years old, representing hundreds of supposed infractions,  and are always difficult and… Read more »

Robotic Process Automation Speeds A/R Collection, Reconciliation

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Administrative staff grinds through thousands of costly, mind-numbing, backlogged, and error-prone manual transactions. If you could eliminate this repetitive work, your staff could be redeployed to more important jobs.   The solution is Carixa Robotic Process Automation (“RPA”), either standalone or integrated with the Carixa Cloud Suite, SAP, PeopleSoft, JD Edwards, Oracle, NetSuite, or your own legacy… Read more »

Understanding How To Reconcile Accounts Receivable

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Accounts Receivable (AR) often represents the largest current asset and money owed to a business for goods and services sold. The condition of the AR balance, such as DSO, delinquency, disputes, and bad debts, gives management and stakeholders an idea of the company’s financial health and performance. Therefore, understanding how to manage accounts receivable efficiently… Read more »

9 Key Accounts Receivable KPIs and Metrics For Managing A/R

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Understanding DSO, DDO, and KPIs For Managing Accounts Receivable A/R turnover – the credit-to-cash cycle – and working capital are critical to your business, so it is essential to monitor the Key Performance Indicators (KPIs) and other metrics that track your company’s credit, collections, and deduction management health. In addition, businesses have become more complex,… Read more »

Trade Promotion Management Added to Carixa Platform

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  NEW YORK, NY – December 15, 2021 – Smyyth Technology LLC, developers of Carixa, the powerful cloud order-to-cash management platform, announced that it added Trade Promotion Management and Trade Deal Accrual tracking to its comprehensive platform. Carixa includes integrated modules for Corporate Credit, Collections, Deduction Management, Reconciliations, Sales Tax, and Auto Cash Application, and… Read more »

6 Steps to Control Unauthorized A/R Deductions

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Deductions Cause Revenue and Profit Leakage Surveys show customer deductions comprise 5% up to 20% of gross revenues, with the highest numbers in consumer packaged goods (CPG), which rely on “billback” trade promotion deals. Even if only 10% of these accounts receivable deductions are unauthorized and incorrect, a $500 million company will be losing millions… Read more »

Manage Order-To-Cash to Increase Shareholder Value

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OTC as an Untapped Opportunity The Order-To-Cash (O2C) cycle is an opportunity that remains largely untapped by many businesses, especially middle-tier companies. Strategically realigning OTC and including new technologies can improve business performance and the bottom line. Companies that recognize this are reviewing how to streamline OTC to assure future business success. Order-To-Cash is complex… Read more »

Understanding The Deduction Process In The Order-To-Cash Cycle

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In an ideal world, all B2B accounts receivable would be straightforward. Your customer asks you to provide something, you do it, and the customer pays you. However, it ends up a lot more complicated, especially when your customers are big-box retailers. Deductions processing in the order-to-cash cycle can result in a significant loss of profits,… Read more »