Proactive Option

Implement Carixa Retriever Trading Partner AP Portal Access to resolve invoices that were skipped for payment before they are past due,  and also access debit memos for shortages or other deductions, before they have been deducted, and then trigger the POD, collection or resolution workflow.

We provide a seamless Proof of Delivery and Freight Claims Filing service for a loss, damage, or concealed shortages, eliminating administrative burdens, speeding collections, avoiding time-bar situations, and uncovering root causes of repetitive problems such as packaging or purchase order compliance issues.

Proof of Delivery with Robotic Process Automation (RPA/AI)

Carixa Retriever™ RPA/AI automates the process of getting proofs of delivery (PODs) from TL, LTL and parcel carriers. This will speed your cash flow and reduce past due invoices.

  1. Configurable workflow and action steps depending on best practices and your policy.
  2. We obtain the PODs based on your rules ( i.e., at 30 days past due) or per customer request.
  3. We interface with shipper systems for PODs and append them to accounts receivable workflow.
  4. We transmit the PODs and invoices to the customer with a request for payment.
  5. We append the documents to your workflow.

Freight Claims Filing and Management

We have a solution for all shipping modes – Parcel, Courier, Truckload (TL), Less-than-Truckload (LTL), Air, Rail, Ocean, and Intermodal. We manage the entire process, from the filing of freight claims, documentation, workflow, and disciplined follow-up for an end-to-end solution.

  1. File and manage all freight claims.
  2. Our online system eliminates the need for back and forth emails, calls, and faxes.
  3. We provide real-time online reporting, histories, and Carrier Claims Agings.
  4. Our workflow controls assure on-time follow-ups and problem resolution.
  5. We analyze by customer and carrier to spot problems.

About the Carixa Cloud Platform

Carixa is a cloud-based system, eliminating the need for email chains, phone calls, etc., with all files and documents accessible when you need them. There is no software or hardware to install. We offer a seamless interface with your systems and online management reporting dashboards. Carixa Retriever™ provides advance notice of skipped invoices, shortages, and deductions, and capture of documents, debit memos (deductions), etc.

Service Fees

These services can be very cost-effective. For example, PODs are on a per-transaction basis. Following that, we can follow-through to resolve the deduction or held payment with your customer and handle all freight claims on a contingency percentage fee. We handle the implementation and configuration, so there is minimal work on your side. A typical client can be up and running in 2-4 weeks.