Electronic Invoice Presentment and Payment | Smyyth

Accelerate Cash Flow by Removing Bottlenecks in Accounts Payable

Chasing unpaid invoices and answering routine billing inquiries drains internal credit and collections resources—particularly across high-volume, mid-tier, and smaller accounts. Payment delays rarely happen because a customer simply refuses to pay; they happen because friction stalls their internal AP process:

Missing Invoices & Statements: Customers misplace emailed PDFs or fail to route them to the proper accounts payable contact.
Missing Proof of Delivery (POD): Invoices sit unpaid for weeks while credit teams manually track down signed delivery receipts from carriers.
Unresolved Discrepancies: Legitimate pricing errors, damages, or shortages result in entire balances being withheld rather than partial payments being cleared.
Rigid Payment Rails: Paper checks, manual remittances, and lack of digital options unnecessarily extend your Days Sales Outstanding (DSO).

Carixa EIPP transforms routine billing into an interactive, self-service financial gateway. By uniting electronic presentment, flexible digital payments, and automated dispute capture into a single customer portal, you keep your cash-inflow operations running around the clock.

Built for B2B Complexity, Engineered for Total Simplicity

1. Click-to-Pay Collection Reminders

Instant Account Access: Every automated dunning notice, statement, or payment reminder delivered by Carixa Collection Automation includes an encrypted, direct link to the customer’s secure self-service portal—no forgotten passwords or administrative roadblocks.
Dynamic Statements: Customers can view real-time open balances, filter aging buckets, review invoice line items, and reprint missing documentation on demand.
Flexible Settlement Options: Support for ACH, e-checks, and major credit cards, with configurable merchant fee and convenience fee options where permitted.

2. Autonomous Proof of Delivery (Carrier API Integration)

Zero Delays for BOLs and PODs: The leading excuse for delayed settlement is instantly neutralized. Using Carixa-Retriever RPA and direct transportation carrier APIs, signed proofs of delivery are automatically fetched and appended directly to the open invoice record.
Self-Service Verification: Customers inspect signed receipts directly within the portal before finalizing payments, stopping delivery inquiries before they stall your collection cycle.

3. Built-In Dispute & Short-Pay Capture

Clean Remittance Intake: Customers can make payments in full, pay on account, or make partial payments while specifying reasons and attaching backup documentation for any short-pay directly on the portal.
Automated Deduction Routing: Portal-submitted disputes, shortage claims, and customer-uploaded backup documents are immediately ingested into Carixa Deduction Automation for root-cause investigation, validation, and recovery.
Elimination of "Black Hole" Inquiries: Inquiries and discrepancies no longer sit dormant in an AR inbox—they enter an auditable, tracked resolution pipeline immediately.

4. Straight-Through Cash Application & ERP Sync

Instant Auto-Cash Matching: Digital payments executed via Carixa Pay are matched to open line items and cleared automatically through the Carixa Auto-Cash Engine.
Bi-Directional ERP Integration: Carixa integrates smoothly as a bolt-on to your core ERP (SAP, Oracle, NetSuite, Microsoft Dynamics, and others) via Carixa Databridge or operates within the unified Carixa360 ecosystem.
Real-Time Ledger Updates: Cash postings, adjustment codes, and transaction references sync straight back to your financial sub-ledger without manual data re-entry.

The Automated Invoice-to-Cash Workflow

Autonomous Trigger: Carixa sends an automated collection reminder or scheduled statement run with embedded, secure payment links.
Presentment & Verification: The customer clicks the link, views the line-item balance, and accesses the carrier-verified POD already linked to the document.
Settlement or Dispute: The customer selects invoices to pay via ACH or card, or submits partial payments with documentation for any contested item.
Resolution & Posting: The payment auto-applies in your ERP via Automated Cash Application, while any contested balance routes straight to your credit team or dedicated Deduction Recovery specialists.

Technology Driven, Expert Supported

Choose the operating model that best aligns with your organizational structure and internal resources:

Carixa SaaS Platform: License Carixa EIPP as an integrated cloud module within your existing credit, collections, and cash-application architecture. Highly configurable and rapid to deploy—up and running in weeks, not the 12–18 month timelines typical of legacy enterprise software.
Smyyth Managed Services Hybrid: Pair Carixa’s EIPP engine with Smyyth’s dedicated, 100% U.S.-based A/R teams. Let our experienced Collection Teams, Deduction Specialists, and Clean-Slate Teams execute workflows, cure delinquent portfolios, and manage complex customer disputes directly on the platform.