Full-Service Accounts Receivable Collection Management
We are a professional, full-service accounts receivable management organization, managing invoice collections at any point in the revenue cycle, at Day 1, 30, 60, 90 or depending on your needs. We will collect your invoices, solve your disputes, recapture your deductions, and deliver exceptional results. We offer an integrated “turnkey” outsourced solution to improve cash flow, payment habits, and DSO.
Days Sales Outstanding (DSO) can vary as much as 35% between companies in the same industry. We can help your company achieve extraordinary results, as we have best-in-class systems that automate and drive collection activity, optimized processes, management tools, and a high-caliber US staff.
DSO and Cash Flow Comparison
The highest-performing companies with low DSO have superior cash flow, fewer bad debts and disputes, and better customer relations. The financial gap between the best and average, as displayed in the above chart, can be quite dramatic. Our turnkey, highly focused approach yields greater cash flow, fewer write-offs, and better customer service.
Best Industry Practices Vs. “Dialing for Dollars”
They are your customers. We treat them that way.
We perform a valuable customer service role, getting to the root of problems while collecting your money. Whether it is a long-term collection outsource or a short-term project to cure a collection backlog, you receive the same high-quality, professional services.
Smyyth Accounts Receivable Collection services are managed for results and designed to be as friction-free as is possible, driven by our Carixa Cloud automation, and performed by industry experts.
- We provide a dedicated manager and 100% US team with an accelerated, technologically advanced approach to accounts receivable collection.
- Carixa always keeps you in the loop, providing collaboration on disputes, visibility to collection activity, and management dashboards for the bigger picture.
- Data is securely transferred between our systems, synchronizing accounts.
- Predictive scoring directs collection action to the chronic late payers and customers at risk.
- Autonomous, predictive collection strategies with an escalating phone, email, and digital letter process.
- Carixa Pay™ is an option for no-friction payments to include in payment reminder-emails.
- For collection agency action, there is a seamless transfer to our collection affiliate, with consolidated reporting for all responsibilities.
Cash Flow Pros™
Cash Flow Pros are high-impact professional teams for an immediate solution to turn frozen receivables into cash now – this month, not next year. Whether the solution is just one professional or a complete managed team to attack the entire past-due aging, we can solve it for you. To fully align our goals, these programs can be self-funding from the results.
Carixa™ Cloud Platform, our collaborative internet-native system has the most comprehensive and powerful collection processing capability in the industry, including workflow, controls, rules, dashboards, metrics, root cause reporting, etc. Integration is simple. Carixa always keeps you in the loop, with access to detailed activities as well as management dashboards.
Add Carixa Pay™ and Carixa Retriever™ to further transform your manual collection processes.
- Carixa-Pay™ sends email reminders of payments that are due, with a link to a payment page.
- The customer selects invoices to pay by credit card or e-check and can make full, on-account, or partial payments,
- The customer can note any deductions or discrepancies, and attach documents and comments.
- Carixa RPA Retriever™ can append a copy of the delivery receipt, electronically obtained from the carrier.