Project Implementation

Regardless of whether we are implementing a Services, Outsource or Carixa SaaS Suite project for your organization, we complete a review to assure that we correctly understand your business, department structures, systems, etc., as well as mapping and connecting all the electronic linkages so that you have a seamless experience with us.

Since we handle our own implementations for our technology, there are no consultants you need to hire (except for any changes you need on your systems-side). We work closely and collaboratively with your staff to assure an on-time and successful handoff of responsibilities. We are quick studies, having completed this hundreds of times over decades in operation, and as a result require a minimum of time with your people. Our aim is always to deliver “best-in-class” results

Pre Kick-Off

  1. Learn corporate objectives, priorities, challenges and issues
  2. Review policies, practices and systems
  3. Do a GAP analysis and estimate financial improvement
  4. Establish KPIs and reporting protocols
  5. Train Smyyth team members

Commencement

  1. Meet with your staff and management
  2. Map processes
  3. Data conversions where required
  4. Establishing data links and system update schedule
  5. Provide client staff with Carixa access

Ongoing – Timetables, Deliverables and Check Points

  1. Measure and report results against KPIs and GAP Analysis
  2. Report and customer issues, and root causes of problems
  3. Weekly flash updates
  4. Monthly management discussion
  5. Periodic report on deliverables and presentation of best practices