Project Implementation
Regardless of whether we are implementing a Services, Outsource or Carixa SaaS Suite project for your organization, we complete a review to assure that we correctly understand your business, department structures, systems, etc., as well as mapping and connecting all the electronic linkages so that you have a seamless experience with us.
Since we handle our own implementations for our technology, there are no consultants you need to hire (except for any changes you need on your systems-side). We work closely and collaboratively with your staff to assure an on-time and successful handoff of responsibilities. We are quick studies, having completed this hundreds of times over decades in operation, and as a result require a minimum of time with your people. Our aim is always to deliver “best-in-class” results
Pre Kick-Off
- Learn corporate objectives, priorities, challenges and issues
- Review policies, practices and systems
- Do a GAP analysis and estimate financial improvement
- Establish KPIs and reporting protocols
- Train Smyyth team members
Commencement
- Meet with your staff and management
- Map processes
- Data conversions where required
- Establishing data links and system update schedule
- Provide client staff with Carixa access
Ongoing – Timetables, Deliverables and Check Points
- Measure and report results against KPIs and GAP Analysis
- Report and customer issues, and root causes of problems
- Weekly flash updates
- Monthly management discussion
- Periodic report on deliverables and presentation of best practices
