What is Deduction Automation Software?
Deduction and Claims Automation Software incorporates AI and RPA to automate the entire process from cash application and providing automated reason coding and workflow through research and to final resolution, which would be the issuance of a credit to offset the deduction or the chargeback to the customer, following through to the recapture (collection) of the erroneous claim. Root cause reporting would be a by-product of the process, and most communications are automated, including system to system.
You are losing entirely too much money on retailer and distributor deductions.
Carixa Cloud Deduction Management makes it easy to get back in control and keep your profits.
Deductions are the bane of finance and sales departments and result in lost profits and bookkeeping backups. Even if deductions are “budgeted” or considered a “cost of doing business”, they nevertheless cost millions of dollars of profit every year. Managing deductions, chargebacks, claims, and disputes are difficult due to the sheer volume of transactions, manual processes, and poor communication throughout an organization.
Carixa Deductions module includes collaborative workflows that can be configured based on customer, deduction type, and dollar amount for delegating to the assigned people. Robotic Process Automation (RPA) captures the documents from internal, customer, and carrier systems while initiating resolution workflows. If a deduction needs to be credited or adjusted, approval thresholds assigned to each user are part of the process.
Identify root causes and prevent deductions
Recover more money- collect more deductions
Eliminate the morale-killing repetitive work
Accelerate the deduction resolution cycle
|Robotic Processes eliminate repetitive tasks||Faster and error-free resolution|
|Smart workflow for faster resolution||No overlooked items|
|Problem escalation and delegation||Customer satisfaction increased|
|Employee performance tracking||Scalable without adding staff|
|Automated communications||Higher collections and profits|
Please contact us for a detailed features list.
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