Chargebacks

Accounts receivable chargebacks are a frustrating reality in the world of retail sales. A chargeback is the deduction taken by a retailer when a supplier fails to comply with their guidelines. For example, if a label doesn’t scan properly, a label isn’t coordinated with the advance ship notice, the barcode on a price ticket isn’t accurate or the contents of a carton don’t match the purchase order. However, many retailers provide pre-deduction notifications to inform the supplier that a violation has been committed so the supplier has the opportunity to research the issue before the deduction is taken. After looking into the notification, they can dispute it or identify the cause of the problem & correct it.