Advanced technologies, including robotic process automation (RPA), will forever change accounts receivable, collections, and deduction management. Like most other back-office functions, receivables management was a manual affair as recently as twenty or thirty years ago, working off printed agings, typing reconciliations and letters and mailing or faxing. It’s hard to believe that tools MS Excel,… Read more »
Leveraging Order-to-Cash For Shareholder Value
Improve the Order-To-Cash Process to Increase Shareholder Value The Order-To-Cash (O2C) process is an area that that remains largely untapped by many businesses. However, smart and effective management of the O2C process could help to improve business performance and the bottom line. It is no surprise that more and more corporations are beginning to… Read more »
On Time-In Full Violations (OTIF)
On Time-In Full On Time-In Full (OTIF) is a metric for supply chain delivery performance that measures what percentage of the time a supplier delivers orders that meet the customers’ requirements for fill rate and specified delivery windows. For all suppliers but especially for food and consumer packaged goods companies, the importance of Walmart’s On… Read more »
Best Practices For Credit and Collections
Best Practices to Include in our Credit and Collections processes include All employees need to understand the mission and objectives of the credit department, so they deliver a consistent message to the customers and properly represent the “culture” of your organization. Just as with customer service, the mission of the credit department has to be… Read more »
