8 Key Accounts Receivable KPIs and Metrics

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Since accounts receivable management and working capital are critical to your business, it is important to monitor the KPIs and other metrics that tell you how you perform. As business operations have become more complex and even often performed globally, metrics and analytics become increasingly important. There are dozens of possible KPIs but a few… Read more »

Improving your bottom-line with AR automation

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Advanced technologies, including robotic process automation (RPA), will forever change accounts receivable, collections, and deduction management. For many companies, partly manual accounts receivable operations represent “low hanging fruit.” Like most other back-office functions, receivables management was a manual affair as recently as twenty or thirty years ago, working off printed agings, typing reconciliations and letters,… Read more »

Leveraging Order-to-Cash For Shareholder Value

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Improve the Order-To-Cash Process to Increase Shareholder Value   The Order-To-Cash (O2C) process is an area that that remains largely untapped by many businesses. However, smart and effective management of the O2C process could help to improve business performance and the bottom line. It is no surprise that more and more corporations are beginning to… Read more »

On Time-In Full Violations (OTIF)

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On Time-In Full On Time-In Full (OTIF)  is a metric for supply chain delivery performance that measures what percentage of the time a supplier delivers orders that meet the customers’ requirements for fill rate and specified delivery windows. For all suppliers but especially for food and consumer packaged goods companies, the importance of Walmart’s On… Read more »

Best Practices For Credit and Collections

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Best Practices to Include in our Credit and Collections processes include All employees need to understand the mission and objectives of the credit department, so they deliver a consistent message to the customers and properly represent the “culture” of your organization. Just as with customer service, the mission of the credit department has to be… Read more »